We Offer A 7 Day ‘No Quibble’ Money Back Guarantee On All Of Our Products.

If for any reason you are not 100% satisfied with your purchase, you may return it to us within 7 days of your invoice date for a prompt and courteous refund of your purchase price. 


We will refund the price in full, minus the shipping and handling costs, once the item has been received. 


Please package the item to be returned securely in its original packaging.  We will refund payment as soon as the the item has arrived safely back to us.


Refunds will be made using the same method you used to make payment, and we will notify you as soon as the refund has been made.


We reserve the right to refuse the refund or deduct a charge if the item is returned in a damaged and non re-saleable condition.


HOW TO RETURN YOUR ITEM


Please email info@whitefortress.co.uk  to notify us that you would like to return an order for a refund or simply use our 'Contact Page'. 


Be sure to specify the item and the reason for the return and we will then get back to you with shipping instructions. 


Once the item is received by us and checked, we will then issue you a full refund within 3 working days. 


The refund will be completed via the same method of payment used to pay for the purchase originally. 


Please return the product via a trackable delivery method to ensure that the package is not lost during shipping.  We cannot issue a refund for lost products.


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